Do Fitbits Have A Lifetime Warranty?

How do I replace my Fitbit under warranty?

If such a defect arises and a return authorization request is received by Fitbit within the applicable Warranty Period, Fitbit will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a new or ….

Is fitbit dying?

Saying that a company with an agreement to be acquired for $2.1 billion was killed may sound like an exaggeration. Many start-ups aim to one day be “killed” in such fashion. However, Google’s decision to acquire Fitbit amounts to a mercy kill, putting an official end to Fitbit’s implosion at the hands of Apple Watch.

How can I replace my Fitbit for free?

Once you submit a warranty claim, Fitbit will either repair or replace your device.Repair the Product at no charge, using new or refurbished replacement parts.Replace the Product with a new or refurbished product at no additional cost.

How many years does a Fitbit last?

2 yearsPlease don’t make your existing customers who are your brand ambassadors pay for your mistakes. They were going to help you bring more customers, but now they will keep others from buying and making the same mistakes. The Fitbit Alta has a life expectancy of 1–2 years.

How long is a Fitbit under warranty?

Important Fitbit warranty information Fitbit offers one-year limited warranty to the original purchaser of a Fitbit product, guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one-year period.

Do fitbit batteries wear out?

(The Flex battery generally lasts five days between charges, according to the company.) For example, Karen Hamilton, a Fitbit user who said she received her tracker as a gift, posted on a Facebook thread in July that her two-month-old Flex was unable to hold a charge for an hour.

How do I replace my old Fitbit with a new one?

Please do the following in order to add your new Fitbit:From the Fitbit app dashboard, tap Account at the top.Tap Set Up a New Fitbit Device.Choose your tracker and follow the onscreen instructions to continue. Note that you cannot set up a Fitbit Surge with a device running the Fitbit app for Windows 10.

Why has my Fitbit screen gone black?

If you see a black or blank screen on your Fitbit, the first thing to try is a restart or a forced restart (also called a long restart.) Restarting your Fitbit forces it to reboot–and often fixes problems like a black, blank, or non-responsive device.

Why won’t my Fitbit turn on or charge?

The USB port or outlet is faulty. Try a different USB port or a UL-certified wall charger. The device isn’t connected securely to the charging cable, or you’re using a charging cable that came with a difference device or from another retailer.

How do I replace my Fitbit?

Tap on the Set Up a Device button. Swipe up or down to scroll through the menu to find the model of the tracker you are trying to replace. Tap on your model of Fitbit. Tap on the Replace Your Fitbit button.

Do fitbit batteries go bad?

Introduction. Your Fitbit device’s battery is designed to last approximately 5 days. … If you find that your device’s battery is depleting more quickly than usual, this guide will go over different ways to improve battery life on your Fitbit device. Don’t charge your tracker in extreme heat or cold.

Can I give my old Fitbit to someone else?

Yes, it is possible; a few mnths ago I passed my FitBit on to a friend. … Go to the Fitbit app logged in as the owner of the device in question. 2. Tap on the Account button on the main page.

Will fitbit send a replacement?

If such a defect arises and a return authorization request is received by Fitbit within the applicable Warranty Period, Fitbit will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a New Product or …

What do you do when your Fitbit goes black?

Learn morePlug the device into the charging cable.While the device is plugged into the charging cable, hold the button down for 15 seconds.Remove your finger from button. … Remove the device from the charging cable.Plug the device into the charging cable again.The smiley face icon appears on the screen.

How do I return a faulty Fitbit?

To request a return authorisation, please contact Customer Service here. You must return the Product to Fitbit to receive a refund. Returned Product(s) must be in good physical condition (not physically broken or damaged). All accessories originally included with your purchase must be included with your return.

Why has my Fitbit stopped working?

Unplug your tracker from the cable. Fitbit Charge and Charge HR: Plug your Charge or Charge HR to the charging cable and make sure the cable is plugged into a USB port on your computer. Press and hold the side button for 10-12 seconds. You’ll see the Fitbit logo and a version number appear on your tracker’s screen.

Will fitbit replace a broken band?

Yes, they will give you a new device if it is covered under warranty. Fitbit was really kind and gave me a hassle free replacement as my Charge HR’s band was bubbling and was coming off.

What can I do with my old Fitbit?

Donate. If a gadget is still usable, it can be donated to charity. It will have the best resale and reuse value for the charity if you can include the charger (if any) and the instruction manual or original packaging.